|Rating||0 ★ / 5|
|OS Require||Android 4.4 - KitKat|
|Author's Notes||Context-rich help desk software that lets businesses focus more on the customer.|
- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.
- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.
- Tickets are displayed as conversations, so agents can stay updated on ticket activity.
- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.
- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.
- Perform frequent ticket actions like edit, close and move with quick swipes.
- Create, view, edit and delete tickets from any department.
- Add and update comments and ticket fields.
- Receive push notifications on ticket updates, comments and @mentions.
- Re-assign tickets to other team members and pick up unassigned tickets.
- Move tickets to other departments.
- Receive and view attachments on tickets.
- Save responses as drafts, access, edit and send them later.
• We’ve squashed a few bugs in the update.
|2.4.16 (93)||2021-02-10||SDK: 19Bundle|
|2.4.15 (92)||2021-01-01||SDK: 16Bundle|
|2.4.13 (90)||2020-12-07||SDK: 16Bundle|
|2.4.12 (89)||2020-11-25||SDK: 16|
|22.214.171.124 (88)||2020-10-21||SDK: 16|
|2.4.10 (86)||2020-10-01||SDK: 16|
|2.4.9 (85)||2020-09-07||SDK: 16|
|2.4.8 (84)||2020-07-30||SDK: 16|
|126.96.36.199 (83)||2020-06-25||SDK: 16|
|2.4.6 (81)||2020-05-23||SDK: 16|
Organise your notes, lists, voice notes, files with this best note taking app
Zoho Mail - Email, Calendar, Contacts and Files on the move!
Zoho Sprints app helps manage agile teams, with scrum boards and agile reports.
Get all the details about Zoholics, Zoho's annual conference, on the go.
Your next appointment's on us.
Zoho Recruit - Recruitment & Applicant Tracking System
Beyond a chat app, Cliq lets teams collaborate better for improved productivity.
Website monitoring & server monitoring on the go with Site24x7 service.
Create, manage, organize, share & collaborate on documents easily with Zoho Docs
Social media marketing software for growing businesses.
Secure two factor authentication for your Zoho Account
Manage users, groups, mail settings and moderate emails all from one App.