Rating0 ★ / 5
Size8.29 MB
OS RequireAndroid 4.4 - KitKat
Author's NotesContext-rich help desk software that lets businesses focus more on the customer.


Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business.

Key features:

- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.

- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.

- Tickets are displayed as conversations, so agents can stay updated on ticket activity.

- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.

- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.

- Perform frequent ticket actions like edit, close and move with quick swipes.

- Create, view, edit and delete tickets from any department.

- Add and update comments and ticket fields.

- Receive push notifications on ticket updates, comments and @mentions.

- Re-assign tickets to other team members and pick up unassigned tickets.

- Move tickets to other departments.

- Receive and view attachments on tickets.

- Save responses as drafts, access, edit and send them later.
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Zoho Desk APK - v2.4.16

Updated: 2021-02-10

What's new

• We’ve squashed a few bugs in the update.
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2.4.16 (93)2021-02-10
2.4.15 (92)2021-01-01
2.4.13 (90)2020-12-07
2.4.12 (89)2020-11-25 (88)2020-10-21
2.4.10 (86)2020-10-01
2.4.9 (85)2020-09-07
2.4.8 (84)2020-07-30 (83)2020-06-25
2.4.6 (81)2020-05-23
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